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Commendations, Citizen Complaints, and Use of Force Issues

The Metropolitan Police Department is committed to providing quality, professional service to all members of the community. The MPDC does its best to recognize individuals who provide exemplary service. Community members or visitors to DC who have had a positive experience with an MPDC officer or civilian employee are invited to share their positive experiences by submitting a commendation.

Sometimes, however, individuals may feel that a member of the MPDC has failed to meet that standard by engaging in misconduct (including excessive force). In these situations, individuals are encouraged to file a formal citizen complaint.

The MPDC investigates all citizen complaints in a fair, thorough, and impartial manner. In some cases, investigations are conducted in conjunction with the District of Columbia's Office of Police Complaints (OCP). This section of the MPDC website helps to explain the citizen complaint process, including how to file a complaint, and how that complaint is investigated.

Incidents in which police officers use force—up to, and including, deadly force—are particularly sensitive matters. The MPDC created the Civil Rights and Force Investigations Division to investigate incidents in which MPDC officers use force, and to monitor and improve use-of-force policies and procedures. This reform process is being carried out in cooperation with the US Department of Justice, Civil Rights Division. In January 1999, Chief of Police Charles H. Ramsey asked the Justice Department to review all aspects of use of force within the MPDC. In June 2001, the MPDC signed a historic Memorandum of Agreement (MOA) with the Justice Department outlining a number of reforms in the use-of-force area. This section explains the organization and function of the MPDC’s Civil Rights and Force Investigations Division, and provides updates on the Department’s implementation of the use-of-force MOA.

Commendations

Citizen Complaints

Use of Force Issues