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The MPD Complaint Investigation Process

A citizen complaint may be submitted to either the Metropolitan Police Department (MPDC) or the Office of Police Complaints (OPC). The process for how a complaint is handled by the MPDC is as follows:

Step 1
The complaint is filed with the MPDC.

Step 2
The MPDC official responsible for investigating the complaint contacts you to let you know he or she is investigating it. If necessary, the official will obtain additional information.

Step 3
The complaint is investigated–witnesses and the officer against whom the complaint is filed are interviewed. The officer is entitled to know the complainant’s name and the nature of the complaint.

Step 4
Investigation is completed and one of the following conclusions is made:

  • Sustained - The incident is determined to have occurred and an assessment is made to determine the level of discipline to be imposed upon the officer.
  • Insufficient Facts – There are not enough facts to prove whether the incident occurred or not.
  • Exonerated - The incident occurred, but the officer did not violate any law or MPDC regulations.
  • Unfounded – The investigation determines that the incident did not occur.

Step 5
You are notified of the outcome of the investigation. If you do not agree with it, you may appeal the decision in writing by sending a letter to the Chief of Police at 300 Indiana Ave., NW, Room 5080, Washington, DC 20001.

Citizen Complaints

Use of Force Issues